Biography

Former Associate Professor


BA (St.FX); EMBA, PhD (Saint Mary's)

Recent Publications

Teaching and learning evidence-based management 1.0

The Oxford handbook of evidence-based management, 2012

Reflections on teaching evidence-based management

The Oxford handbook of evidence-based management, 2012

Considering the call centre developments in e-HRM

Encyclopedia of Human Resources Information Systems, 2009

Strategic human resource management in outsourced call centres in India and Canada

The next available operator, 2009

Examining information communication technology in academia

Encyclopedia of Information Communication Technology, 2009

Research Classification

  • No classification given

Research Interests

  • Workforce strategies
  • Labour force dynamics
  • Strategic human resource management
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