Biography
Former Associate Professor
BA (St.FX); EMBA, PhD (Saint Mary's)
Recent Publications
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Teaching and learning evidence-based management 1.0
- The Oxford handbook of evidence-based management, 2012
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Reflections on teaching evidence-based management
- The Oxford handbook of evidence-based management, 2012
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Strategic human resource management in outsourced call centres in India and Canada
- The next available operator, 2009
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Examining information communication technology in academia
- Encyclopedia of Information Communication Technology, 2009
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Comparing Union and Non-union Status: Initial Findings from Canadian Contact Centres
- , 2009
Research Classification
- No classification given
Research Interests
- Workforce strategies
- Labour force dynamics
- Strategic human resource management
Current Scholars in Business
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